Fiber can be rejected for any reason and will be shipped back at the customer's expense. Rejection of fiber may happen for the following conditions: significant vegetable matter, matting and/or tags are present, presence of moth casings and/or eggs, or stored in mothballs. We are not able to process fiber with dandruff, lice, or scurf.

Please do not prewash your fiber. All fleeces must be washed in our facilities in order to be run on our equipment

Schedule your processing by calling or emailing Jo. A 50% deposit is required before processing begins. We will invoice you for your deposit.

Pay final invoice upon fiber processing completion. At 45 days past due, the product will become property of Altitude Fleece and Fiber. No finished product will be delivered until balance is paid in full.

Every fiber that goes through this mill is touched by humans, multiple times. There may be wait times beyond expectation. All inquiries as to completion of your fiber will be responded to as expeditiously as possible.